Resume
Work Experience
JAN 2024 to JULY 2024
DIGITAL TRANSFORMATION CONSULTANT - L'Oréal (France)
● Led bi-weekly meetings with our Avature account managers and POP Regional teams, efficiently managing change requests and keeping projects on track, which improved delivery timelines by 25%
● Created 13 key performance indicators (KPIs) relating to candidate experience and best practices for the global Avature Level Up project. This reduced candidates who applied with no interaction" by 30%, Reduced average days for interview feedback capture by 2 days, Increased percentage of candidates in end step after start assessment process from 46% to 81%, Decreased candidates waiting for process completion by 52% and Increased percentage of completed interview feedback forms from 69% to 75%.
● Automated 7 workflow processes in the Avature Recruitment system, streamlining operations and reducing cost by € 27,082. It also greatly reduced manual work and enhanced user experience.
● Used Power Query and Power BI to turn recruitment data into actionable insights by improving visualizations and data understanding. This led to a 20% improvement in candidate experience.
● Designed and Built 28 custom reports, 85 datasources and 8 dashboards for ease of use and access to the Global CMO and TA team.
● Daily User consultation on inquiries from users of the Recruitment CRM. Manage day-to-day tickets related to all inquiries related to the CRM. Providing training and upskilling to CRM users through Level Up projects. MyService Ticket management and other Ad-hoc projects.
FEB 2020 to AUG 2022
TRADING ANALYST - Sage Distribution Ltd (Ghana)
● Performed detailed trend and market analysis on Brent crude and 5 product lines using data from Platts, Argus, and ICE, which directly helped boost our market share by 15%.
● Created precise computational models for product price forecasting, offering insights that improved sales by 10% and boosted market performance.
● Tracked international market trends using data from Bloomberg, OilPrice, and Reuters, which supported strategic decisions and helped us launch 3 sustainable product lines.
● Prepared delivery and demand forecast for management decisions.
● Prepared price build-ups and profit and loss sheets for our Residual Fuel Oil product and managed the sales.
SEPT 2017 to JAN 2020
INSURANCE OFFICER - Impact Life Insurance (Ghana)
● Performed detailed insurance reserving on 6 product lines using actuarial and computational methods, improving risk assessment and strengthening the company’s financial stability.
● Prepared end-of-year valuation reports that guided strategic underwriting and reinsurance decisions, strengthening the company’s risk management framework.
● Underwriting and Reinsurance. Processing claims, Error reporting, and Fraud Detection.
Education
SEPT 2022 to JULY 2024
Université De Franche-Comté | Master's Degree in Business Intelligence
• Major courses: Data Analysis with Python and R, Advanced Econometrics, Panel Data, Time Series, Advanced Microeconomics, Behavioral Economics, Game Theory, Experimental Economics, Environmental Economics, Performance Management (KPI) and Reporting (Dashboard), Project Management, Database Processes, Big Data, Information System Management, International Risk, Marketing Data Analysis.
AUG 2013 to MAY 2017
University of Cape Coast | Bachelor's Degree in Actuarial Science
• Major courses: Mathematics(Advanced Calculus), Statistical Inference and methods, Probability, Macro and Micro Economics, Business Management, Financial Economics and Investment, Risk and Credibility Theory, Data Analysis, Numerical Analysis, Operations Research, Time series, Algebra, Stochastic Processes.
Skills & Expertise
- I can join tables from different databases and create interesting queries with SQL | Proficient in Pandas, Seaborn, Matplotlib, TensorFlow libraries in Python | I am skilled with the tidyverse package in R Studio: ggplot2 for data visualization and dplyr for data manipulation | Proficient in Power BI for data cleaning, data modeling (star schema, snowflake schema) and visualizations | SPSS for data cleaning, parametric, non-parametric test and regression models | Microsoft Excel: Pivot tables, visual summaries, trends | CRM automation and workflow management | Designing and building Custom reports, KPIs and Dashboards | Google Cloud Platform | Machine learning models (Linear regression, Random Forest) | SAP and OMS systems | Computational Modeling.